Master Your POS Terminal with Step-by-Step Tutorials
Learn how to install, use, and maintain your Credins POS device through simple, practical video guides designed to make your daily operations smoother and more efficient.
How to Use Your POS Terminal
Step-by-step guides for operating your POS device, processing payments, and managing daily transactions.
Android POS User Guide if your Android terminal starts with AU
Learn how to operate your Android POS terminal, accept payments, print receipts, and complete daily closing procedures.
POS Move/Desk/iWL
User Guide
Simple instructions for using your portable POS device, processing transactions, and managing receipts and daily operations.
POS Android User Manual
Step-by-step guide for using the Credins Bank Android POS terminal, including payments, cancellations, installments, reprints, and daily closing procedures.
POS Video Tutorials
Explore our library of short, easy-to-follow video guides that walk you through every step — from setup to daily transactions — helping your business get the most out of your Credins POS terminal.
FAQs
Find answers to the most common questions about using your Credins POS terminal. If you need further assistance, our support team is always ready to help.
You can apply for a POS terminal by contacting your nearest Credins branch or submitting a request online. Our team will guide you through the process and help you complete the required documentation.
Once your application is approved, installation is typically completed within a few business days. A Credins technician will visit your location to set up and test the device.
First, check your power connection and internet line. If the issue persists, contact Credins POS Support immediately — our team will assist you in troubleshooting or arranging a technician visit.
Maintenance and technical support are included in your POS service. However, certain replacements or damages caused by misuse may incur a fee.
You can view and download your POS transaction reports anytime through your Credins Online account, or request detailed summaries directly from your bank representative.
Get in Touch with Our Support Team
Whether during business hours or after, Credins ensures you always have access to assistance for your POS services and transactions.
Contact Line (Monday–Friday, 08:30–17:00)
Our customer service team is ready to assist you with any questions or technical issues related to your POS terminal during regular working hours.
After-Hours Support (17:00–08:00)
For urgent assistance outside of business hours, reach our dedicated 24/7 hotline to report issues and get immediate help.
Apply for a Credins business product
Fill out the form below and a Credins Business representative will contact you to complete your application.
