We’re here for you

Whether you need support, want to learn more about our services, or wish to connect with a Credins representative — our team is ready to help, personally and promptly.

Visit one of our branches across Albania

With a growing national network, Credins Bank is always close to you — ready to provide personal support and financial solutions wherever you are.

Access your money anytime, anywhere

Enjoy convenient, secure withdrawals and deposits through our wide ATM network — available 24/7 in key locations across the country.

Need help? Our support team is here for you

Get quick, reliable assistance from our customer support specialists. Whether you have a question about your account, online banking, or any of our services, we’re always ready to help — personally and efficiently.

We’re here to help

Contact the right team

Choose the inquiry type below and reach us quickly for the support you need.

General inquiries

For any questions about our services, products, or day-to-day banking needs. Our team is ready to assist you.

Card support

Get assistance with your debit or credit cards—limits, transactions, security, replacements, or any card-related issue.

POS assistance

Support for merchants using Credins POS terminals, including setup, technical help, and transaction issues.

Need our Assistance?

Contact Credins

Fill out the form below and a Credins representative will contact you to assist with your needs.

“We guarantee that the data collected through this application will be processed in accordance with Law No. 124/2024 ‘On the Protection of Personal Data’, as amended, as well as the legal and sub-legal acts issued for its implementation. As a data subject, you enjoy all the rights provided by law. Credins Bank protects all data in secure premises and systems until the expiry of the period defined in Instruction No. 20 dated 03.08.2012 of the Commissioner for the Right to Information and Protection of Personal Data, ‘On the Processing of Data in the Banking Sector’, after which the data are destroyed.”
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Email

Send us an email and we’ll get back to you as soon as possible.
info@bankacredins.com

Phone

Call us during working hours for quick answers and support.
+355 46 700 777

Office

Visit our headquarters. We’re always happy to hear from you.