Your Complete Guide to Credins Cards

Learn how to activate, use, and manage your Credins cards — from payments and security tips to digital wallets and daily spending guidance.

Your security comes first.

Tips for keeping your card safe

Protect your card and personal data with these essential tips — simple habits that help you stay secure when paying in stores, online, or on the go.

Keep your information private

Never share your card number, PIN, or CVV with anyone. Credins Bank will never ask for these details by phone, email, or message.

Shop safely online

Always make purchases on trusted websites. Look for “https://” in the address bar and avoid entering card details on public Wi-Fi networks.

Stay alert to transactions

Check your Credins Online or mobile app regularly. If you see an unfamiliar charge, block your card immediately and contact the bank.

Handle your card responsibly

Store your physical card safely, don’t lend it to others, and use contactless or virtual options when possible for extra protection.

Keep your contact info up to date.

Update your phone number linked to your card

Make sure we can always reach you for transaction alerts and security notifications. Update your phone number easily through any Credins branch or Credins Online.

Act fast. Stay protected.

Report your lost or stolen card immediately

If your card is lost or stolen, block it right away through Credins Online or contact us by phone. We’ll secure your account and issue a replacement quickly.

Need our Assistance?

Contact Credins

Fill out the form below and a Credins representative will contact you to assist with your needs.

“We guarantee that the data collected through this application will be processed in accordance with Law No. 124/2024 ‘On the Protection of Personal Data’, as amended, as well as the legal and sub-legal acts issued for its implementation. As a data subject, you enjoy all the rights provided by law. Credins Bank protects all data in secure premises and systems until the expiry of the period defined in Instruction No. 20 dated 03.08.2012 of the Commissioner for the Right to Information and Protection of Personal Data, ‘On the Processing of Data in the Banking Sector’, after which the data are destroyed.”
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Email

Send us an email and we’ll get back to you as soon as possible.
info@bankacredins.com

Phone

Call us during working hours for quick answers and support.
+355 46 700 777

Office

Visit our headquarters. We’re always happy to hear from you.