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The luxury of doing it all
Discover a premium experience with Visa Infinite from Credins Bank. A credit card designed to offer greater comfort, security and exclusive privileges, wherever your plans take you.
With high spending limits and a dedicated package of benefits, Visa Infinite is by your side at every moment.
Discover more with Visa Infinite
From airport lounges and travel protection to personal assistance and exclusive offers, explore your benefits and find out how to use them.
Discover Your Benefits — Visa Chatbot
Visa Chatbot is the platform where you can explore all the benefits of your Visa Infinite card and receive personalised assistance.
After registering, you will receive the information you need about each benefit, including how to activate it, where it is available and any required documentation.
Registration is free for all Visa Infinite cardholders. The service is also accessible through Viber and Telegram.
Premium Airport Access — DragonPass & Fast Track
Enjoy a more comfortable travel experience with unlimited, complimentary access to over 1,200 airport lounges worldwide, for you and up to two accompanying guests.
Lounges offer comfortable spaces, food, drinks, Wi-Fi and other services.
With Fast Track, you also benefit from unlimited priority passage through airport formalities, avoiding queues.
To use the Lounge and Fast Track services, register through the Visa Concierge Chatbot or the Visa Airport Companion app.
International Travel Insurance
With Visa Infinite, travel with greater peace of mind thanks to an international insurance package that includes:
- Worldwide medical emergency coverage of up to USD 2.5 million.
- Coverage for lost or delayed baggage.
- Coverage for delayed or cancelled flights.
- Insurance for rental car accidents.
- Coverage for 58 sports and outdoor activities.
- Protection for purchases made with Visa Infinite for up to 360 days from the purchase date, in the event of loss, theft or accidental damage.
Insurance is activated automatically, subject to Visa’s conditions for paying for travel tickets and accommodation with your Visa Infinite card.
Through the dedicated portal, you can access the insurance policy, Terms & Conditions, contact details and the form for submitting a claim.
Visa Concierge — Service Without Borders
With Visa Concierge, you have a team of personal assistants at your disposal and 24/7 access to personalised assistance.
The service can help with organising everyday activities, bookings and recommendations, travel planning, flight tickets, hotels, airport services, car rentals, insurance, shopping offers, transport, and tickets for events and activities.
Informational, legal and medical assistance is also available 24/7.
Contact Visa Concierge:
- Visa Chatbot: Select the Concierge option.
- Email: visa@concierge.link
- Phone: +380 44 300 05 03 — assistance in English.
Global Customer Support Service
Visa Infinite offers support 24 hours a day, 7 days a week, through a network of 27 contact centres worldwide.
Services include:
- Blocking lost or stolen cards, available 24/7.
- Emergency card replacement within 24 hours.
- Access to emergency cash withdrawals at 27,000 locations worldwide.
- Medical and legal assistance relating to your travel destinations.
Contact:
- Visa Chatbot / Concierge
- Email: visa@concierge.link
- Phone: +380 44 300 05 03
9 GB Roaming Package
Stay connected while travelling abroad.
With Visa Infinite, you receive a 9 GB roaming package three times a year, valid in 127 countries.
You can generate a QR code for eSIM activation every 14 days, up to a maximum of three QR codes per year.
To activate the package, go to Visa Chatbot → Visa Travel → Roaming, obtain your QR code and follow the eSIM activation instructions.
Partner Discounts and Offers
With Visa Infinite, enjoy special offers and discounts across a network of local and international partners.
Benefits include offers on accommodation and hotels, car rentals and other retail partners, which vary according to active promotions and campaigns.
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Visa Infinite FAQs
Find answers to the key questions about the Visa Infinite card and its benefits.
The main benefits include airport lounge access, Fast Track, international travel insurance, 24/7 Visa Concierge, a roaming package, partner offers and global card support.
Yes. You receive unlimited access to over 1,200 airport lounges for yourself and up to two accompanying guests, subject to the programme’s terms and conditions.
Yes. The card includes international travel insurance with medical coverage of up to USD 2.5 million, along with coverage for baggage, flights and purchases, subject to the applicable policy terms.
You can find information on activating and using each benefit through the Visa Chatbot and the relevant Visa channels.
You can use the card for payments and cash withdrawals across the international Visa network, both in Albania and abroad, as well as for online purchases.
You can apply at Credins Bank branches or through the application form on the website. Applications and card limits are subject to the bank’s approval in accordance with its current criteria.
Apply for a Credins product
Fill out the form below and a Credins representative will contact you to complete your application.
